Shipping & Returns

Badges are for entertainment, collecting or movie prop use only. It is the responsibility of the buyer, NOT THE SELLER, to ascertain, and obey, all applicable local, state, federal and international laws in regard to the possession and use of any item on this site.

Insigpol: trademark. The contents of this website are registered with No. B-2323-10 in the Intellectual Property Office in Barcelona, Spain. Many of the images shown on this site are also registered with the Spanish Patent and Trademark Office. A copy of all or part of this website, without the consent of its author, is a crime punishable by law in 77 countries.

 

INTERNATIONAL SHIPMENTS

When placing an order, you will receive a copy of the invoice by e-mail. The total amount on the invoice will include the cost of the items purchased and shipment (insurance, packaging and handling ).

An estimate shipping cost will be calculated according to international rates which may be subject to changes without notice. Shipments are usually by courier UPS or Postal Service. Zen Cart will automatically indicate the total shipping cost of your purchase when you place your order. The cost may vary depending on volume, destination and items purchased and is based on international rates. For your information, the average cost for shipments abroad is about 15 -25 €. Shipments to Portugal are charged the same cost as a shipment within Spain, which is about 8.50 € approx.

Shipment from our premises is within  24-48 hours approximately on weekdays. The average transit time to reach destination country is 3-5 working days (UPS courier) or about 15 working days ( Postal Service). Please note that shipment by UPS courier is not always possible to certain countries due to very hight rates or restrictions. In that case, INSIGNIAS POLICIALES reserves the right to use a more favourable shipping method for the customer,  usually postal service.

PAYMENT

Only credit card payment is accepted for orders outside Spain on our website.

INSIGPOL recommends to buy from virtual shops with clear location address. Also make sure that you are garanteed the good reception of your order on purchasing. Most virtual shops do not take responsibility for lost shipments. Insigpol S.L. would resend your order in case of loss without additional cost.

 

INTERNATIONAL SHIPMENTS

 Selling worldwide!

When placing an order, you will receive a copy of the invoice by e-mail. The total amount on the invoice will include the cost of the items purchased and shipment (insurance, packaging and handling ).

An estimate shipping cost will be calculated according to international rates which may be subject to changes without notice. Shipments are usually by courier UPS or Postal Service. Zen Cart will automatically indicate the total shipping cost of your purchase when you place your order. The cost may vary depending on volume, destination and items purchased and is based on international rates. For your information, the average cost for shipments abroad is about 15 € or 25 €. Shipments to Portugal are charged the same cost as a shipment within Spain, which is about 8.50 € approx.

Shipment from our premises is within  24-48 hours approximately on weekdays. The average transit time to reach destination country is 3-5 working days (UPS courier) or about 15 working days ( Postal Service). Please note that shipment by UPS courier is not always possible to certain countries due to very hight rates or restrictions. In that case, Insigpol reserves the right to use a more favourable shipping method for the customer,  usually postal service.

PAYMENT

Only credit card payment is accepted for orders outside Spain on our website.

A second alternative is to send your order by e-mail to insignias (arroba) insigniaspoliciales.com. You will receive a copy of an invoice, including the cost of the items purchased and shipment. The amount can be payed by bank transfer to:

BENEFICIARY: INSIGPOL (NIF B65301012) and Mr. J.M.López.

 

 

SWIFT: BBVAESMMXXX
 
IBAN:
Número de cuenta: ES5001829465620204492919

 

RETURNS & REPLACEMENTS

1.1. What to do if the package is in bad condition

Make sure that your order is not damaged. If necessary, unpack before accepting the order and  check if the goods are indeed damaged. If so, ask the carrier to note it down in detail on the delivery note for further complaint and do not accept the order. If you still accept the order, make sure that the carrier takes note of the state of the package when received.

If the package is in good condition but the goods are not, please contact us directly at insignias@insigniaspoliciales.com within the next three days upon reception for replacement.

For eventual replacements or repairs, the customer might have to return the faulty/damaged goods and INSIGNIAS POLICIALES would send them replaced or repaired on a carriage paid basis.

1.2. Replacements

Replacements due to mistakes by the customer when placing the order will be subject to payment of 6 € for administrative expenses plus the shipment cost. In advance, the customer will be requested to return the goods he wants to change in an envelope or box while enclosing an explanatory note with the order number and indicating the reference, price and description of the new item that will be immediately sent by Insigpol.

If the replacement is due to a mistake by Insigpol, the item will be immediately changed with no additional cost. However, please note that once replaced by the right item, the three-day period for returns will have expired, taking into account that there should be no justifiable reason for a further change.

Replacements will, however, only be accepted if both the item and the packaging are returned in good original condition.

2. RETURNS & REPLACEMENTS

 INSIGPOL, S.L. recommends to buy from virtual shops with clear location address. Also make sure that you are garanteed the good reception of your order on purchasing. Most virtual shops do not take responsibility for lost shipments. INSIGNIAS POLICIALES would resend your order in case of loss without additional cost.

 

 

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Placa Vigilante de Seguridad

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Compre la placa de vigilante de 9,30 a 13,30 en Insigpol

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